Effective date: 03 July, 2024

The use of our platform presupposes the acceptance of this privacy agreement. Zigu team reserves the right to change this agreement without prior notice.

Therefore, we recommend that you review our privacy policy regularly so that you are always up-to-date.

INTRODUCTION

Welcome to Zigu, where we provide a comprehensive logistics platform for shippers and transporters. At Zigu, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your data when you use our website and mobile application, referred to as the "Service."

WHAT INFORMATION DO WE COLLECT?

Personal Data: Information about a living individual that can directly or indirectly identify them.

Usage Data: Automatically generated data when you interact with our Service.

Cookies: Small files stored on your device for various purposes.

PERSONAL DATA

While using our Service, we may collect various types of Personal Data, including but not limited to:

• Email address
• First and last name
• Phone number
• Home address
• Banking information
• Cookies and Usage Data

We use this information to communicate with you and provide essential updates about our Service.

USAGE DATA

We also collect Usage Data, which includes information such as your IP address, browser type, page visits, timestamps, device identifiers, and other diagnostic data. When you access our Service through a mobile device, Usage Data may also include details about the type of device, unique device ID, mobile device IP address, operating system, and mobile internet browser type.

LOCATION DATA

If you grant us permission, we may collect and store Location Data to enhance our Service. This includes GPS tracking of truck drivers to monitor and track their routes. You can enable or disable location services through your device settings.

TRACKING & COOKIES DATA

We use cookies and tracking technologies to monitor and improve our Service, including session cookies for operation, preference cookies to remember your settings, and security cookies. You can adjust your browser settings to accept or reject cookies, but please note that this may affect certain aspects of our Service.

HOW DO WE USE YOUR DATA?

We use the data we collect for various purposes, including:

• Providing and maintaining our Service
• Notifying you about Service changes
• Enabling your participation in interactive features
• Offering customer support
• Analyzing and improving our Service
• Monitoring Service usage
• Detecting and resolving technical issues
• Facilitating transactions and managing payments

DATA SECURITY

We take security seriously but cannot guarantee absolute security. While we use industry-standard measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

"DO NOT TRACK" SIGNALS

We do not support "Do Not Track" (DNT). You can enable or disable DNT through your application or browser's settings.

SERVICE PROVIDERS

We may engage third-party Service Providers to assist in various tasks related to our Service. They have access to your Personal Data solely for task-related purposes and are prohibited from using it for other purposes.

LOCATION DATA

Our app collects and uses your live location data to provide enhanced services and improve your experience. The collection of this data allows us to:

• Provide real-time updates and notifications based on your current location.
• Offer location-based features and services, such as navigation and tracking.

USE OF LOCATION DATA

We use your live location data exclusively for the following purposes:

• Service Enhancement: To provide real-time updates and ensure you receive the most relevant information based on your location.
• User Experience Improvement: To improve and personalize your experience within our app.
• Safety and Security: To ensure the safety and security of our users by enabling location tracking features.

DATA PROTECTION

We take your privacy seriously and employ industry-standard security measures to protect your data. Your location data is stored securely and is only accessible by authorized personnel for the purposes outlined above.

LINKS TO OTHER SITES

Our Service may include links to third-party websites. We have no control over their content or privacy policies and recommend reviewing their Privacy Policies.

CHILDREN'S POLICY

Our Service is not intended for individuals under 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe we have collected data from a child without parental consent, please contact us for removal.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy and will notify you of changes via email or a notice on our Service. Please review this policy regularly as changes become effective when posted.

Our policy does not allow us to share, sell, trade or otherwise allow other entities to use users’ email addresses for commercial purposes without your permission.